Terms & Conditions - Hydrotherapy Brisbane
Practice Values
At Hydrotherapy Brisbane Our aim is to provide friendly, punctual, and professional care. We will thoroughly assess your condition and deliver safe, effective treatment. Each session is conducted one-on-one, combining hands-on therapy with a personalised exercise program. You may receive a comprehensive exercise plan to help you take control of your own recovery and wellbeing. Please don’t hesitate to discuss any questions or concerns with your physiotherapist.
Mobile Phones
To ensure you gain the most benefit from your treatment, we kindly ask that you switch off your mobile phone and refrain from taking calls or filming during your session.
Financial Arrangements
We kindly request that all accounts be settled at the time of treatment. HICAPS and EFTPOS facilities (Visa and Mastercard) are available at reception for on-the-spot private health insurance claiming.
NDIS, Workers Compensation, CTP, and DVA accounts will be billed directly to the relevant organisation.
For certain NDIS treatments, payment may be required upfront, and you can then claim reimbursement directly from the NDIS.
Please note that we are not a bulk-billing practice. All Medicare (EPC) claims must be paid at the time of treatment. If needed, our receptionist can provide an itemised Medicare receipt for you to submit your rebate claim. Please ensure you have provided the receptionist with your Medicare form.