Hydrotherapy Brisbane FAQ – Your Questions Answered
Welcome to the Hydrotherapy Brisbane FAQ page! Here you’ll find answers to common questions about our services, facilities, and how we help people reduce pain, recover from injury & surgery, improve mobility, and maintain wellness.
What is Hydrotherapy?
Hydrotherapy, also called aquatic physiotherapy, involves the treatment of patients using both hands-on physiotherapy techniques & therapeutic exercises in water. The buoyancy reduces both the weight & stress on the joints, making it ideal for rehabilitation, pain management, and improving movement.
Are the Pools Warm?
Yes, our hydrotherapy pools are maintained at therapeutic temperatures:
- Shallow Pool: 34°C – thermoneutral temperature, perfect for gentle exercises and rehabilitation.
- Deep Pool: 30°C – ideal for fitness, deep water running, and no-impact training.
How Can I Access the Pools?
While our pools are not public pools, members of the public can access them safely but due to the number of rehabilitation clients, we follow a strict safety code:
- New clients must complete a health screening and an initial assessment with a physiotherapist to determine the most appropriate management plan.
- Clients may then continue with individual physiotherapy treatment sessions, classes, or self-managed programs. The best option is determined after discussion with the physiotherapist to determine the best overall management plan. Using self-managed programs will depend on the patients safety and ability.
- Swimming ability is not required for individual treatments but may limit access to some classes or self-managed sessions, If water confidence is a problem the client will need to be one-on-one with the physiotherapist at all times.
We reserve the right to suggest alternate attendance options for medical or safety reasons. Age or ability is not a barrier—our youngest client is 3 months and our oldest is 93!
Do I Need a Referral?
Clients are able to self-refer however a referral or approval is required for some funding models eg DVA, Medicare, Workcover, Aged Care and NDIS.
What Should I Wear?
Wear comfortable, water-appropriate clothing:
- Swimwear (appropriate bathing suits, bikini with shirt covering, board shorts, rash shirt)
- Lightweight gym wear
Avoid heavy fabrics like cotton. A swim cap is optional but we ask that you tie long hair up
Are There Change Rooms On-Site?
Yes, our Aspley facility has large male and female change rooms, plus 4 accessible change rooms/curtained areas.
Do I Need to Submerge My Head?
No, most hydrotherapy sessions do not require head submersion. Some exercises may slightly wet the back of your hair; you can wear a swim cap or let your physiotherapist know if you prefer to stay dry.
Can I Wear My Glasses in the Pool?
Yes. Most exercises don’t require swimming or head submersion. Occasionally your glasses may get splashed; towels are available to dry them.
Do I Need to Swim?
Swimming is not essential. Your physiotherapist will guide you through safe exercises tailored to your ability, including group, individual, or self-managed sessions. Ultimately we are responsible for choosing safe options for clients.
Where Do I Park?
Our clinic is on the top floor of the Robinson Road Marketplace in Aspley. Free parking is available underneath, with 2 lifts accessing the pool level.
How Much Does It Cost?
Pricing depends on the service: individual therapy, classes, or self-managed programs. Most private health funds provide rebates for aquatic physiotherapy with a gap fee for both health funds & Medicare. HICAPS is available on-site for immediate claims. Please enquire about our current fees.
What Services Do You Offer?
- Individual one-on-one Physiotherapy: Personalised hydrotherapy (aquatic physiotherapy) and land-based treatment & management plans.
- Hydrotherapy & Aquatic Exercise Classes: Group physiotherapy sessions for strength, balance, and wellness with gentle & more vigorous options.
- Self-Managed Programs: Tailored exercises you can do independently if safety requirements are met.
- Specialist Programs: Post-surgery rehab, chronic pain, neurological conditions, arthritis management, and paediatric physiotherapy
Can I Use Health Fund, NDIS, Medicare, Aged Care or Other Funding?
- Private health fund rebates are available for both land and aquatic physiotherapy.
- We accept DVA, WorkCover, Aged Care and Third Party patients with appropriate approval.
- Medicare may partially cover sessions for chronic conditions under GP referral.
I Had a Stroke / Injury Months Ago. Can I Still Improve?
Yes! Improvement is possible years after events like a stroke or ABI. Therapy goals will be discussed with your physiotherapist to ensure meaningful progress.
How Often Should I Attend?
You should discuss this with your physio at assessment. Frequency depends on your condition and goals. Some clients benefit from 2–3 sessions per week initially; others may need only 1–2.
Can I Exercise at Home?
Home visits are not possible at present but you should inform your physio at assessment that you intend to use your home pool or another pool so they can discuss water depths and equipment available. Our purpose-built hydrotherapy pools provide the best equipment and environment. The physio would want to see you a few times to ensure the program is effective and later to progress it.
Options for Long-Term Exercise
Many clients continue using the pool independently after initial assessment and follow-up treatment, or some attend classes like Balance & Mobility, Aqua Fitness, or Physio-Fit. . Pool use passes are available after you are approved for independent sessions.
I Have Medical Concerns (Ear, Eye, Skin). Can I Still Attend?
Usually yes, but discuss how to manage these things with our physiotherapist Hydrotherapy is different from swimming—most clients keep their head out of the water. Many skin conditions are not affected by immersion and our water quality is designed to be gentle on the skin.
Can I Attend if I Can’t Make Classes?
Yes! Once safety and water confidence are assessed, you can receive a program to attend the pool independently at a time to suit you.
What is the Role of a Carer?
In some situations, carers are required to get the client changed and ready for the physiotherapist prior to their assessment/session. Some carers may be in the pool with the physio to assist with a client and stay in close proximity in the pool to support safe participation. Carers may assist clients with seizures, unstable medical conditions, poor water confidence or frailty. Carers who do enter the pool need basic swimming skills. Carers may then be required to dress the patient after their session. If not in the pool with the physio they must stay in the clinic throughout the session. A carer attending PEP/independent sessions with their client needs good swimming and rescue skills.
Should I Join a Class or Book Individual Treatment?
- After initial assessment the physio will recommend the most appropriate option for you. Classes may not be the most appropriate option for you to begin with.
- For specific injuries or conditions, one-on-one sessions provide targeted therapy and modifications.
- Individual sessions are recommended for pain management, balance issues, complex neurological conditions or post-surgery rehab.
Classes are great for core stability, general strength, mobility, fitness and maintenance.
Can I Use the Pool to Improve Fitness Even Without Injuries?
Absolutely! Hydrotherapy supports fitness, cross-training, and injury prevention. Deep water fitness and aquatic exercise offer cardiovascular and strength benefits for all ages and abilities.
How Do I Book a Session?
You can book via:
- Phone: (07) 3263 1515
- Email: info@hydrotherapybrisbane.com.au
- Online: Visit our Contact page to request a booking.
Still have questions?
If you have any other queries about our Hydrotherapy Brisbane services, facilities, or funding options, don’t hesitate to contact our friendly team. We’re here to help you recover, prevent injury, and move better.